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FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)


What size fit me the most ?
Most of our products are come in different size, XS,S,M,L,XL,.
And you can always check our size guide page

Can I return my order if it doesn’t really fit me or I get a defect item?
We are really sorry for this inconvenience. Don’t worry and again , contact us to any platform or simply read our ‘Return & Exchanges’ description on our website.

Why hasn’t my order coming yet?
Kindly contact us via e-mail admin@shopchicsimple.com and Whatsapp ‎+62 878-5733-3888, & we will be in touch with you as soon as possible.

How can I be informed of latest collections?
You can simply sign up for an account! And we will automatically add You on our mailing list or newsletter.

What kind of payments do you accept?
We accept Bank Transfer (BCA, Permata VA, Mandiri Bill Payment dan BNI VA), Credit Card (Visa & Mastercard), GO-PAY, Akulaku, And paypal. For more details please visit our term & Conditions page !.

Can You delivery my order via Go-jek?
Delivery by Go-jek is available only for customers who lived at Tangerang & Jakarta area and completed the payment and confirm at 2.00 PM at the latest.
Shipping cost is covered by the customers.